Affiliate Frequently Asked Questions

GENERAL INFORMATION:

If you haven't already done so, please look over the short description of how the program works. That overview will help to clarify many of the answers on this page.

How do I fit ADD Planner affiliate program into my website?

Overview:

No matter how you integrate it into your website, we give you complete control. You can have one of our banners on your site as the link to our website OR you can just have a text link to us from your main page, your "other links" page, or wherever you deem appropriate at your site.

We recommend that you link to us on your main page because of the exposure. For example, you could just have a ADD Planner banner on your main page OR you could have us listed in your main menu (if applicable). You may say something like " Get the only planner software designed especially for people with ADD - ADD Planner". We recommend the main page because it has the highest exposure to your visitors, and of course, the more people that link to our website, the more likelihood that people will purchase our award winning software and the more money you will make.

Here are a couple of other pointers for listing ADD Planner on your website with text and banner links.

Placing our banner(s) on your site:

This is the most common and easiest way to earn referral fees. Simply place a ADD Planner banner on high traffic pages of your website for visitors to click.

Topically-oriented websites:

Most websites, especially those that focus on a specific subject, will want to set up a link used specifically to link to our website from their main page. In other words, with the selections on your main page (main menu), you would have the ADD Planner webpage as an option. If you link to a webpage that we created for you, it would look as if it is part of your website, but it is really going to our server.

Magazine-styled sites:

Sites featuring articles, reviews and interviews may want to use a different approach. You could provide a text link or banner ad, or you could insert a phrase next to the title, such as "more information about ADD Planner" or "order ADD Planner", and link from there instead. For this kind of website, a "suggested products" list might also be a good idea. For example, suppose that you include an article discussing strategies to help people with ADD stay organized. You might include a "suggested online resource" list at the end of the article, including a link to our website.

How will my visitors order?

Overview:

Simply stated, you link to ADD Planner website. In turn, we'll run everything for you by recording, processing and fulfilling your customer orders.

Your visitors will visit your website and then link to ADD Planner website by clicking on the text links or banners that you put on your site.

Your visitors order ADD Planner by using our online ordering process.

They will then receive ADD Planner via their preferred shipping method and all other customer service, including questions and or billing, will be handled by us. It's all hands free. We do all the work and you receive a referral check every month for linking to ADD Planner website!

First, your customers will browse your website and find the description of ADD Planner that you have included in your webpages. If your description catches their interest and if they wish to find out more, they will follow the link you provide to our website. It is from our website where your customers will order ADD Planner.

Once the customer begins to order, our ordering software takes over. From this point forward, your customers will get complete customer service directly from us, Wolf in the Moon Software, Inc.

We will handle all of the financial transactions. Our customer service department will answer any questions or requests your customers may have about their orders, including cancellations or returns if necessary.

Can I take the order on my own website instead and then send you the customer information afterward?

No, sorry. We provide a secure ordering environment through LinkPoint International, a major online processor. Using a secure online processor protects our customers from identity theft and from unauthorized purchases. This also protect us, and you, from liability for theft of customer information.

How do you calculate referral fees?

Referral fees are earned on each sale:

Customers who link to our order page from your website will use our online order form to purchase ADD Planner. Once this order form is completed, you will receive credit for the sale, and will receive an email notifying you of the sale, and the referral fee you've earned. We keep a record of all the customer order forms that are submitted to us through our website, and you will be eligible for a 10% referral fee for every customer who originally linked to us from your website.

How and when do I get paid?

Payments will be made by the 15th of the following month, provided that your commissions are greater than $10. All payment questions will be answered via email.

What if I have additional questions?

If you have additional questions, please send an email us at: affiliates@addplanner.com and we will get back to you as quickly as possible.

What if my website is not completed yet, or is "under construction"?

If you are still in the process of building your site, please apply for ADD Planner affiliate program when your site is completed.

What if my site contains adult or pornographic material?

ADD Planner has a strong "no pornography" policy. Unfortunately, if your site contains any adult content or links to adult content, we will not be able to approve you into our Affiliate network. We will not accept any websites that are considered inappropriate to be viewed the general public.

What if I'm interested in a business development relationship with ADD Planner beyond the affiliate program?

Send an email to our marketing department at marketing@addplanner.com.

How will you keep track of the orders coming from my site?

We will provide you with a special formatted URL that you will use to link to our site. This URL will contain a unique affiliate code number which we use to track your referral fees as they are earned.

This number is assigned to you after you apply for the affiliate program. Our custom designed software hides that affiliate number in all forms of ordering the product. The associates number is hidden in the HTML code of the online order form, so the customer never even sees it unless you provide it to them.

To give you just the basics, we not only use cookies to store your associates number in the appropriate webpages for order tracking. This insures that you get credit for EVERY order that is placed from a visitor that linked to us from your website. If you don't understand what "cookies" are... don't worry...we were just trying to explain to those people who have questions about this, how we "cover all the basics" to ensure that you get credit for every sale generated through your link(s) to our website.

If someone visits our website through your link to our site and does not buy a ADD Planner right away...but returns within 6 months to purchase one... you will still get credit for that sale and earn your referral fee. This is because the cookie stays in place for 6 months (and if they have their "cookies" turned off on their browser, our CGI tracking software will always point to your reference number if they bookmark us and return later to purchase). This is a very big advantage to you as you get paid referral fees for purchases in the future!